What is the main goal of addressing customer cancellation requests?
Which of the following is required to successfully communicate with customers?
What percentage of Chat Schedule Adherence is required?
What is the service revenue per hour during the Monday-Saturday service schedule?
What technical requirement is highly recommended for this role?
How many service hours must be logged weekly by an Independent Contractor?
What is the maximum number of absences allowed during certification and VSBS?
What soft skills are important for success in this role?
What should Independent Contractors do if they miss a course day?
What must Independent Contractors monitor while servicing?
What should an Independent Contractor do if they miss a course day?
What is the expected talk time target for customer service calls?
When was Great Healthworks founded?
What should be used for optimal internet connectivity in this role?
What is the minimum weekly service hours required on Tuesdays?
What are the three main responsibilities of an Independent Contractor in this role?
Which of the following is NOT a responsibility of an Independent Contractor in this role?
What is the primary role of an Independent Contractor with Great VirtualWorks (GVW)?
What is the minimum score required to pass tests and exams during certification?
What is the pay rate during the first certification phase?
How are contractors incentivized for high performance?
What is the minimum required service hours on Monday?
How long is the daily break during certification?
What happens if an Independent Contractor logs in late or logs out early during VSBS?
What is the minimum required service hours on Saturday?
