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Definitions :

RAM:

Minimum:
4 GB

Recommended:
6 GB

CPU:

Minimum:
i3 processor
2.0 GHz processor

OS:

Minimum:
Windows 10

Recommended:
Windows 11

Not Supported:
Mac Operating System

 

Run the PC Assessment HERE

The countries listed below are currently subject to temporary hiring restrictions. While you are welcome to apply and proceed with the application process, please note that we will contact you as soon as these restrictions are lifted. There is no need to request status updates once your application has been submitted.

Thank you for your understanding and patience.

Inbound Sales: 
Bolivia, Brazil, Dominican Republic, Guatemala, Guyana, Jamaica, Mexico, Philippines, Saint Lucia, Trinidad and Tobago, African Countries, Asian Countries, Europe, Venezuela, Cuba, United States and Territories. 

Retention/Customer Care
Bolivia, Brazil, Dominican Republic, Guyana, Jamaica, Mexico, Philippines, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, African Countries, Asian Countries, Europe, Venezuela, Cuba, United States and Territories. 

If you are ready to apply visit the “Apply Now” section and begin your journey.  

Hardwired Ethernet is required for the connection to ensure both security and reliability. Ethernet connections provide a stable and consistent network performance compared to wireless alternatives, which are more susceptible to interference and signal fluctuations. This consistency is crucial for tasks that demand high data integrity and low latency, such as secure file transfers or accessing sensitive information in real-time.

From a security standpoint, Ethernet offers enhanced protection. Unlike Wi-Fi, which can be intercepted or accessed by unauthorized users, a hardwired connection reduces the risk of eavesdropping and unauthorized network access. This is particularly important when dealing with confidential data or when maintaining compliance with industry regulations, where data security is a top priority.

In summary, the reliability and security provided by Ethernet make it the preferred choice for ensuring seamless and safe network operations. 

All applications are reviewed on a first-come, first-served basis. Upon completion of the required steps in the application process, you will advance to the next stages as outlined.

Following this, you will be notified of any suitable upcoming positions that align with your qualifications and experience. We are committed to keeping you informed throughout the process.

Presession assignments are tasks assigned by GVW to individuals who have successfully installed the necessary software and programs for their work. These assignments are typically sent out one week prior to the start of the training and are intended to be completed independently, outside of scheduled work hours. The deadline for submission is clearly stated in the accompanying email.

It is highly recommended that participants complete these assignments as soon as they are received, to ensure adequate preparation for the upcoming training. Timely completion allows for smoother onboarding and ensures that participants are fully equipped to engage in the training sessions from the start.

Also known as training schedule. These schedules are completed with an instructor online and cannot be chosen or requested. All Certifications/Trainings are held on a fixed schedule as defined on the Program Announcement.

Times are always referred to in EST. 

Use the link for (actual) EST Time by clicking here: https://time.is/ET

As an Inbound Sales Agent, you will play a crucial role in driving revenue and fostering positive customer relationships. You will be responsible for handling incoming sales inquiries, providing information about products or services, and closing deals to meet or exceed sales targets. This position requires excellent communication skills, product knowledge, and a customer-centric approach to sales. Department is open 24 hours a day, 7 days a week. Once successfully completing training these are the hours you will choose from to service.
For detailed information click HERE    (For better viewing download file)

As a Retention / Customer Care Agent, you will play a crucial role in retaining existing customers and preventing churn. Your primary responsibility will be to engage with customers who may be considering discontinuing our products or services. Through effective communication, problem-solving, and negotiation skills, you will strive to address customer concerns, offer solutions, and ultimately retain their business. This role requires a strong customer-centric approach and the ability to work closely with other teams to ensure customer satisfaction. Retention department is open 9am – 6pm Mon-Fri and 8am – 3pm on Saturdays. Once successfully completing training these are the hours you will choose from to service.
For detailed information click HERE   (For better viewing download file)

Cavinol Recruiters has established a policy that prohibits the rehiring of former employees or contractors. Once an individual has concluded their employment or contractual engagement with Cavinol Recruiters, they are not eligible to be rehired or rejoin the company’s workforce at any point in the future.

This policy is designed to maintain consistency in our workforce and to provide opportunities for new talent to join our organization. It also helps streamline our human resources processes by avoiding complications associated with rehiring, such as reorientation and retraining.

While we appreciate the contributions of former employees and contractors, we believe that this policy supports our commitment to offering equal employment opportunities and fostering a dynamic and diverse workforce.

If former employees or contractors wish to explore future opportunities with us, they are encouraged to apply through the standard application and hiring process, just like any new candidate. Cavinol Recruiters is committed to evaluating all candidates fairly and selecting individuals who best align with our organizational goals and values.

As part of your responsibilities, you will have access to sensitive customer information. Therefore, it is essential that you demonstrate a clean legal standing in your country of residence. This will ensure compliance with privacy regulations and maintain the trust and security expected in handling confidential data.

To apply for a police or character record in your country, follow these general steps:

1. Determine the Appropriate Authority: Identify the government agency responsible for issuing police or character records. This is often a local police department or a national law enforcement agency.

2. Gather Required Documents: Prepare the necessary documents. These typically include:
– A valid identification (e.g., passport, ID card)
– Proof of residence
– Completed application form (if required)
– Recent passport-sized photographs

3. Submit Your Application:
– Visit the local police station or apply online if the service is available.
– Submit the required documents, along with any fees that may apply.

4. Provide Fingerprints (if needed): Some countries may require you to provide fingerprints as part of the process.

5. Processing Time**: The processing time may vary depending on your location. It can range from a few days to several weeks.

6. Receive the Certificate: Once the application is processed, you will be issued a police or character record, either in physical or digital form.

Check with local authorities for specific procedures in your country, as requirements may vary.

To check activation status in Windows X or 11, select the Start button, and then select Settings >       Update & Security and then select Activation . Your activation status will be listed next to Activation. “You are activated.”

The 5 Phases to onboard through Cavinol Recruiters

Apply by uploading resume and choosing desired position. While positions are open and available you will automatically receive an invitation to a mandatory Town Hall Meeting. A Cavinol recruiter will try to reach out to you at this time for an interview. If, you do not receive an automatic invitation or contact from a recruiter, all positions may be full at the moment. If so, all qualified applicants will receive an email with dates and times of upcoming positions and Town Hall Meetings. WhatsApp is used as a major form of communication it would be a good idea to have this app on your smartphone.

Once you attend a meeting or communicate with a recruiter you will get an email with the subject “Getting Started”. Be sure to read this document thoroughly and open the attached PDF file so all schedules and responsibilities are clearly understood. Create your business email address following the instructions.

Go to the “Getting Started” webpage and enter your name as requested. This will give you the recommended GVWINT business email.

·       Go to gmail.com.

·       Make the email address they recommend.

·       If that name isn’t available, please contact us.

*Reminder no rehires!

On the main “Getting Started” page “Notify Your Completion”; Enter your full name and the newly suggested email address, then click the “Send Message” button. 
You will then receive Phase 3 requesting 4 items to be uploaded:

·       Police Report, must be within 6 months old by end of training

·       ID (Front and back, Full color)

·       Word document with written answers to Call Center Statements

·       Voice recording with correct introduction, verbal questions and answers to Call Center Statements

On the main “Getting Started” page; Please enter your full name and the newly suggested email address, then click the “Send Message” button. 
You will then receive a request for 4 items:

  • Police Report
  • ID (Front and back, Full color)
  • Written Statements
  • Voice Recorded Statements (.mp3)
  • Call GVW for your installation appointment once your phases have all been approved. The phone number will only be provided once GVW agrees to contracting your services. Use any means to call for your installation appointment, free calling apps downloaded on your smartphone usually works best if you do not have access to calling the USA.
  • Read all instructions on your appointment confirmation email for requirements to successfully complete your install, USB headset connected and ready, Team Viewer downloaded, Windows authenticated and ethernet cable connected.

    On the day of your scheduled installation:
  • Review this document: Sample Installation Preparation (You should have received this document previously)
  • In the case that the technician does not call within the first 5 minutes of your appointment time you should call them as instructed on the confirmation email.

·      GVW will send emails with assignments to complete. Follow all instructions as written. At this time, you will be instructed to create your Payoneer account so you can receive payments. Assignments are to be completed on your own time before deadline usually by the Friday before your first day of training on Monday.

·      Attend Final Town Hall Meeting with Cavinol for important tips on making the best of your new opportunity. 

Payoneer FAQ's :

Payoneer accounts should only be opened after completing installation and receiving email with the subject “MUST READ: Network Credentials & Revenue Setup- Information management system (IMS)”. If instructions are not followed it can unfortunately cause many delays. Any account created directly from Payoneer’ s website will cause delays for payments and may results not being able to create an account linked with GVW. It is also possible that your account can be closed for risk reasons.

No; you will receive instructions on when and how to complete this step; it shouold be completed through your GVW IMS system.

– Explanation of withdrawal fees for various methods: Withdrawal fees differ based on the chosen method, such as bank transfers or card withdrawals.

 

– Clarification on any potential currency conversion or additional charges: Additional charges may apply for currency conversion or for transfers involving different currencies.

– Explanation of the pending status: The pending status in Payoneer accounts indicates ongoing processes like verification or security checks.

– Reasons for an account to be in a pending state: Pending status can result from verification procedures or additional security measures.

– Steps to resolve pending status and potential timeframes: Users can resolve pending statuses by providing necessary information/documents, with timeframes varying based on individual cases.

Payoneer is the ONLY payment methos; unfortunately, you will not be allowed to service.

– Alternative documentation options: Users without bills in their name can submit other valid proof of address documents.

– Explanation of acceptable alternative proof of address documents: Other documents, such as a lease agreement or official correspondence, may serve as valid proof of address.

– Importance of providing valid and verifiable documentation: Valid and verifiable documentation is crucial for compliance and security purposes.

– Mention of transfer fees for different bank types or regions: Fees might vary based on the bank’s location or type.

– Details regarding any minimum withdrawal amounts or additional charges: Information on minimum withdrawal amounts and any supplementary charges will be provided.

– If the account is active it can be associated with our platform; if it is not; we suggest that you close and open when you receive the link to create your account.
– We strongly suggest that you close your current account and open a new one; in the case that you are not currently getting paid to that account actively. 

– Reasons behind Payoneer’s request for additional documents: Additional documents might be required for security, compliance, or verification purposes.

– Importance of fulfilling document requirements: It’s crucial to fulfill document requirements to maintain security and compliance standards.

– Steps to efficiently provide the requested documents: Guidelines to efficiently submit the requested documents will be provided.

– Common reasons for document rejection by Payoneer: Documents might be rejected due to quality, validity, relevance, or specific criteria not being met.

– Guidance on rectifying document submission issues: Steps to rectify document submission issues, such as improving quality or relevance, will be provided.

– Steps to ensure successful document approval in the future: Guidance on ensuring future document submissions meet Payoneer’s criteria for approval.

Need more information visit Payoneer online: https://payoneer.custhelp.com/app/home

Top Tips

  • Read, follow detailed instructions.
  • Use only your new business email address.
  • Be sure to review for new emails or chats and respond, if necessary, within 24 hours.
  • Positions fill quickly, make sure to complete information quickly and correctly.